Operational work of any company is often repetitive and time consuming. This leads to unnecessary utilization of time and resources which can be avoided by bringing Automation. Seeing this opportunity, Nucsoft has come up with its Chatbot implementation Solution for bringing automation in Operations. A chatbot is a computer program or an artificial intelligence which conducts a conversation via auditory or textual methods. Such programs are often designed to convincingly simulate how a human would behave as a conversational partner. Chatbots are typically used in dialog systems for various practical purposes including customer service or information acquisition.